Ochrana osobních údajů
Last updated: 17.02.2026
This Privacy Policy explains how Voltage Multimedia s.r.o. registered in the Czech Republic, with its registered office at Mahenova 638/23 79001 Jeseník, Company ID: 02977214 (“we”, “us”, “our”), collects, uses, and protects personal data when you use StreamTitles.com (the “Service”).
We are committed to protecting your privacy in accordance with:
Regulation (EU) 2016/679 (GDPR)
Applicable US privacy principles
Canadian PIPEDA principles
1. Data Controller
The data controller responsible for your personal data is:
[Your Company Name] s.r.o.Email: support@streamtitles.comWebsite: https://streamtitles.com
2. What Personal Data We Collect
We may collect the following categories of personal data:
2.1 Account Information
- Name
- Email address
- Account login details
2.2 Billing Information
Payments are processed by Paddle.com Market Limited (“Paddle”), acting as Merchant of Record.
We do not store your payment card details.
We may receive limited billing-related information from Paddle, such as:
- Subscription status
- Billing country
- VAT number (if applicable)
- Transaction ID
Paddle processes payment data in accordance with its own Privacy Policy.
2.3 Usage Data
We may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Overlay usage data
- Log data
This helps us operate and improve the Service.
2.4 User Content
We process the content you create within the Service (e.g., overlays, titles, graphics settings) solely for providing the Service.
We do not claim ownership of your content.
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data under the following legal bases:
- Contract performance – to provide the Service
- Legitimate interest – to improve security and functionality
- Legal obligation – accounting and regulatory compliance
- Consent – where required (e.g., marketing emails)
4. How We Use Your Data
We use personal data to:
- Provide and operate the Service
- Manage subscriptions
- Communicate with users
- Improve features and performance
- Prevent fraud and abuse
- Comply with legal obligations
We do not sell personal data.
5. Data Sharing
We may share data with trusted third parties necessary to operate the Service:
5.1 Paddle (Merchant of Record)
Handles:
- Payment processing
- Tax compliance
- Invoicing
5.2 Hosting Providers
Cloud infrastructure providers that store and process Service data.
5.3 Analytics Providers (if applicable)
Used to understand usage patterns.
All processors are contractually obligated to protect your data.
6. International Data Transfers
Because we operate globally, personal data may be transferred outside the European Union.
Where required, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Contractual data protection obligations
7. Data Retention
We retain personal data only as long as necessary to:
- Provide the Service
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Upon account deletion, data is deleted or anonymized unless retention is legally required.
8. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
You may exercise your rights by contacting: support@streamtitles.com
You also have the right to lodge a complaint with your local supervisory authority.
9. California Privacy Rights (CCPA Notice)
If you are a California resident, you may have rights to:
- Request access to personal information
- Request deletion
- Know what categories of data are collected
- We do not sell personal data.
Requests can be submitted via email.
10. Canadian Privacy Notice
For users located in Canada, we comply with PIPEDA principles.
You may request access or correction of your personal data by contacting us.
11. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Encrypted connections (HTTPS)
- Secure hosting environments
- Access control restrictions
However, no system can guarantee absolute security.
12. Cookies
We may use cookies and similar technologies to:
- Maintain sessions
- Analyze traffic
- Improve performance
A separate Cookie Policy may describe this in more detail.
13. Children’s Privacy
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Material changes will be communicated via email or platform notification.
Continued use of the Service constitutes acceptance of the updated Policy.
15. Contact Information
For privacy-related questions or requests: